MGI USA Covid 19 Update: March 23rd, 2020

Published Monday, 23 March, 2020

Date: March 23rd, 2020

To: MGI Customers, Partners and Suppliers

Subject: A Message to our Valued Customers and Partners from MGI Digital Technology.


To Our Valued Customers, Partners, and Suppliers:

Thank you for your continued patronage. During these challenging times, we wanted to assure you MGI is positioned to minimize any disruptions in service and to support your business operations. 

The steps being taken by federal, state and local authorities are designed to limit the exponential spread of this virus, not overwhelm the health care system, and ultimately save lives. MGI will do everything it can to comply with these requests with a focus on the health and safety of our employees, our customers, our business partners and fellow citizens in the community. While our number one priority is the well-being of our employees and families, we also know the importance of supporting our customers, suppliers, and partners who provide countless jobs around the world. 

As our headquarters and other locations in France are closed as per the government requirements, MGI France has instituted an office wide “Work from Home” policy. Thanks to our readiness planning our teams are outfitted with the latest tools to provide remote technical support and process consumables orders that will ship every Tuesday and Thursday. 

Meanwhile, the MGI USA location in Melbourne, FL is open with all key personnel continuing to operate with enhanced procedures for cleanliness and social spacing operation.  While our Florida Technology Center location is currently open, this will of course be subject to any future federal, state and local orders. Until further notice, we have also implemented restriction on all business travel.

Our global teams are functional and in constant communications to strategize and act on how to bring support to our customers and key partners during this difficult time.  Our teams are all working hard to continually and efficiently communicate with our customers, our suppliers, and our partners. 

We know that for many of us this is a time of great uncertainty, we understand the concerns and are all in this together.  If there is something that you can be certain of is that all of us at MGI Digital Technology are here to support you and your business during your time of need. 

Please do not hesitate to reach out to us if there are any questions or comments you may have.